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W38034 Closed

Customer/Point of Contact:

Napa Auto Parts
Debbie Quenga

Scheduled Date/Time:

11/16/2020, 01:30 pm

Service Type:

Inhouse

Charge Type:

Service Contract

Charge Code:

NAPA.7001: Napa Auto Parts - Thermal Scanner Install

Rates:

Napa Auto Parts - Thermal Scanner Install [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Kylene Hsieh

Customer Signature:

Yes

Print Name:

Date Signed:

11/17/2020

Work Requested

thermal scanner Location: NAPA RT 16 issue #1: hand sanitizer unit making noise and not dispensing fluid issue #2: possible billable at $150.00/hour - unit was knocked over and the triangle at the neck of the stand is damaged and scanner and camera is unable to hold itself up

Work Requested by: Debbie Quenga

Items Dropped Off 1

	Item	Serial Number	Notes
1	Thermal Scanner	2182af4b76ff530a	device # 102974

Work Completed 1

Summary of Tasks

Install new hand sanitizer dispenser and tablet triangular base. Power on unit after part installation and confirmed thermal scanner and hand dispenser is operational.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Install new hand sanitizer dispenser and tablet triangular base. Power on unit after part installation and confirmed thermal scanner and hand dispenser is operational.	Kevin Hsueh	11/16/2020 03:00 pm	11/16/2020 04:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 19

Date/Time	Comment	Tech
11/18/2020 02:31 pm	Updated status to Closed	Jessica L.
11/18/2020 12:06 pm	Updated status to Submitted for Invoicing	Chu H.
11/18/2020 12:06 pm	Approved.	Chu H.
11/17/2020 02:22 pm	Customer Signature Posted	Kylene H.
11/16/2020 04:46 pm	Signature for Later: Customer to pick up	Kevin H.
11/16/2020 04:46 pm	Updated status to Pending Approval	Kevin H.
11/16/2020 04:46 pm	Service Completed	Kevin H.
11/16/2020 04:44 pm	Check-out 11/16/2020 04:00 pm	Kevin H.
11/16/2020 04:44 pm	Work Order Tasks Added	Kevin H.
11/16/2020 04:44 pm	Updated status to Service Completed	Kevin H.
11/16/2020 04:43 pm	Check-in 11/16/2020 03:00 pm	Kevin H.
11/13/2020 09:49 am	Work requested modified- thermal scanner Location: NAPA RT 16 issue #1: hand sanitizer unit making noise and not dispensing fluid issue #2: possible billable at $150.00/hour - unit was knocked over and the triangle at the neck of the stand is damaged and scanner and camera is unable to hold itself up	Kylene H.
11/13/2020 09:44 am	Modified workorder.	Kylene H.
11/13/2020 09:44 am	Updated scheduled date/time from 11/09/2020 05:00 pm to: 11/16/2020 01:30 pm	Kylene H.
11/13/2020 09:44 am	Updated Estimated Service Time (hrs) to	Kylene H.
11/09/2020 02:51 pm	Added customer equipment.	Kylene H.
11/09/2020 02:51 pm	Updated status to Scheduled	Kylene H.
11/09/2020 02:51 pm	Assigned: Kevin Hsueh	Kylene H.
11/09/2020 02:51 pm	Created workorder.	Kylene H.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W38034

Work Orders