DSI WebApp

W37805 Closed

Customer/Point of Contact:

Guam International Airport Authority
Danny Cepeda (danny@guamairport.net)

Scheduled Date/Time:

09/16/2020, 01:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GIAA.7002: GIAA - PO FY20-66590 Thermal Scanner Install

Rates:

GIAA - PO FY20-66590 - THERMAL SCANNER INSTALL [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kylene Hsieh

Customer Signature:

Yes

Print Name:

Danny Cepeda

Date Signed:

09/16/2020

Work Requested

troubleshoot thermal scanner - unit not recognizing temperature scan

Work Requested by: Danny Cepeda

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check GIAA thermal scanner and noted employees not being detected properly. login to web console and noted all employee gender set to female. also noted some employee have old photos uploaded. advised Danny that genders need ti be set correctly and updated photos need to be uploaded.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check GIAA thermal scanner and noted employees not being detected properly. login to web console and noted all employee gender set to female. also noted some employee have old photos uploaded. advised Danny that genders need ti be set correctly and updated photos need to be uploaded.	Kevin Hsueh	09/16/2020 01:15 pm	09/16/2020 02:13 pm	00:58

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/18/2020 10:46 am	Updated status to Closed	Jessica L.
09/17/2020 07:49 pm	Updated status to Submitted for Invoicing	Chu H.
09/17/2020 07:49 pm	Approved.	Chu H.
09/16/2020 02:14 pm	Updated status to Pending Approval	Kevin H.
09/16/2020 02:14 pm	Service Completed	Kevin H.
09/16/2020 02:14 pm	Check-out 09/16/2020 02:13 pm	Kevin H.
09/16/2020 02:14 pm	Work Order Tasks Added	Kevin H.
09/16/2020 02:14 pm	Updated status to Service Completed	Kevin H.
09/16/2020 02:08 pm	Customer Signature Posted	Kevin H.
09/16/2020 01:15 pm	Arrived 09/16/2020 01:15 pm	Kevin H.
09/16/2020 01:15 pm	Check-in 09/16/2020 01:15 pm	Kevin H.
09/16/2020 11:13 am	Updated status to Scheduled	Kylene H.
09/16/2020 11:13 am	Assigned: Kevin Hsueh	Kylene H.
09/16/2020 11:13 am	Created workorder.	Kylene H.

Attachments 1

Filename
W37805

Work Orders