DSI WebApp

W37638 Closed

Customer/Point of Contact:

Guam National Tennis Federation
Cindy Ngyuyen (+1 (671) 929-0916)

Scheduled Date/Time:

07/17/2020, 02:00 pm

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

DSIG.4055: Standard Service 2020

Rates:

Standard Service Rate 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Jason Soliva

Customer Signature:

Yes

Print Name:

Jon Talavera

Date Signed:

07/23/2020

Work Requested

Clean and check if Laptop is operational due to soda spill on device while in use.

Work Requested by: Cindy Ngyuyen

Items Dropped Off 1

	Item	Serial Number	Notes
1	MacBook Air Laptop

Work Completed 1

Summary of Tasks

Open and inspect Macbook Air and clean out soda damage. Noted logic board part is already corroded from the soda spill. Clean out all soda liquid that still remained in the Macbook air. Attempt to power up Macbook air but unable to power on. Issue due to damaged logic board.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Open and inspect Macbook Air and clean out soda damage. Noted logic board part is already corroded from the soda spill. Clean out all soda liquid that still remained in the Macbook air. Attempt to power up Macbook air but unable to power on. Issue due to damaged logic board.	Kevin Hsueh	07/20/2020 03:00 pm	07/20/2020 04:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 19

Date/Time	Comment	Tech
07/23/2020 09:14 pm	Customer Signature Posted	Jason S.
07/22/2020 05:23 pm	Updated status to Closed	Jessica L.
07/20/2020 06:04 pm	Updated status to Submitted for Invoicing	Chu H.
07/20/2020 06:04 pm	Approved.	Chu H.
07/20/2020 04:09 pm	Signature for Later: Customer to pick up	Kevin H.
07/20/2020 04:09 pm	Updated status to Pending Approval	Kevin H.
07/20/2020 04:09 pm	Service Completed	Kevin H.
07/20/2020 04:09 pm	Work Completed not Explained to Customer Reason:	Kevin H.
07/20/2020 04:03 pm	Check-out 07/20/2020 04:00 pm	Kevin H.
07/20/2020 04:03 pm	Work Order Tasks Added	Kevin H.
07/20/2020 04:03 pm	Updated status to Service Completed	Kevin H.
07/20/2020 04:00 pm	Check-in 07/20/2020 03:00 pm	Kevin H.
07/17/2020 02:55 pm	Modified workorder.	Jason S.
07/17/2020 02:55 pm	Updated scheduled date/time from 12/31/1969 06:00 pm to: 07/17/2020 02:00 pm	Jason S.
07/17/2020 02:55 pm	Updated Estimated Service Time (hrs) to	Jason S.
07/17/2020 02:50 pm	Added customer equipment.	Jason S.
07/17/2020 02:50 pm	Updated status to Pending Schedule	Jason S.
07/17/2020 02:50 pm	Assigned: Kevin Hsueh	Jason S.
07/17/2020 02:50 pm	Created workorder.	Jason S.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W37638

Work Orders