DSI WebApp

Customer/Point of Contact:

Royal Orchid Guam
Justin Samonte (1-671-649-2000)

Scheduled Date/Time:

05/29/2020, 01:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

RORC.6008: Royal Orchid Guam - Service Contract 2020

Rates:

Royal Orchid Guam - Service Contract 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Justin Samonte

Date Signed:

05/29/2020

Setup GTA Modem in Executive Office.

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Terminate new line from server room to executive office using RJ11 connectors. relocate GTA modem. Modem syncs but is in bridge mode. contact GTA to change to Plug and Play but was advised old royal orchid staff are the only people authorized on the account. royal orchid to resolve issue with GTA and DSI to schedule separate service to configure and setup.	Kevin Hsueh	05/29/2020 01:42 pm	05/29/2020 03:04 pm	01:22

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
06/03/2020 05:59 pm	Updated status to Closed	Jessica L.
06/03/2020 04:05 pm	Updated status to Submitted for Invoicing	Chu H.
06/03/2020 04:05 pm	Approved.	Chu H.
05/29/2020 03:08 pm	Updated status to Pending Approval	Kevin H.
05/29/2020 03:08 pm	Service Completed	Kevin H.
05/29/2020 05:07 am	Updated billable hours to: 02.00	Kevin H.
05/29/2020 03:06 pm	Check-out 05/29/2020 03:04 pm	Kevin H.
05/29/2020 03:06 pm	Updated status to Service Completed	Kevin H.
05/29/2020 02:56 pm	Customer Signature Posted	Kevin H.
05/29/2020 01:42 pm	Arrived 05/29/2020 01:42 pm	Kevin H.
05/29/2020 01:42 pm	Check-in 05/29/2020 01:42 pm	Kevin H.
05/29/2020 11:53 am	Updated status to Scheduled	Kevin H.
05/29/2020 11:53 am	Assigned: Kevin Hsueh	Kevin H.
05/29/2020 11:53 am	Created workorder.	Kevin H.

Filename
W37460