DSI WebApp

Customer/Point of Contact:

Royal Orchid Guam
Justin Samonte (1-671-649-2000)

Scheduled Date/Time:

05/13/2020, 10:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

RORC.6008: Royal Orchid Guam - Service Contract 2020

Rates:

Royal Orchid Guam - Service Contract 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Justin

Date Signed:

05/13/2020

Troubleshoot Workstation. Tone and trace network line from Back Office to Executive Office.

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Enable drives on Justin’s computer, reset password for housekeeping user.	Elser Edward	05/13/2020 09:42 am	05/13/2020 11:06 am	01:24

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
05/13/2020 03:18 pm	Updated status to Closed	Jessica L.
05/13/2020 02:44 pm	Updated status to Submitted for Invoicing	Chu H.
05/13/2020 02:44 pm	Approved.	Chu H.
05/13/2020 11:14 am	Updated status to Pending Approval	Elser E.
05/13/2020 11:14 am	Service Completed	Elser E.
05/13/2020 01:12 am	Updated billable hours to: 02.00	Elser E.
05/13/2020 11:09 am	Customer Signature Posted	Elser E.
05/13/2020 11:08 am	Check-out 05/13/2020 11:06 am	Elser E.
05/13/2020 11:08 am	Updated status to Service Completed	Elser E.
05/13/2020 09:47 am	Arrived 05/13/2020 09:47 am	Elser E.
05/13/2020 09:42 am	Check-in 05/13/2020 09:42 am	Elser E.
05/12/2020 04:43 pm	Updated status to Scheduled	Kevin H.
05/12/2020 04:43 pm	Assigned: Elser Edward	Kevin H.
05/12/2020 04:43 pm	Created workorder.	Kevin H.

Filename
W37403