DSI WebApp

Customer/Point of Contact:

Royal Orchid Guam
Jiao Jiao Zhu (671-649-2000)

Scheduled Date/Time:

01/13/2020, 09:49 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

RORC.6008: Royal Orchid Guam - Service Contract 2020

Rates:

Royal Orchid Guam - Service Contract 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Jiao Jiao Zhu

Date Signed:

01/13/2020

check server

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check ROSERVER and confirmed all 6 HDDs are showing healthy status in Dell Open Manage. Dell Open Manage shows issue with RAID Controller PERC 710 Mini. DSI to provide quote to Royal Orchid for new PERC 710 Mini RAID Controller.	Kevin Hsueh	01/13/2020 09:51 am	01/13/2020 10:29 am	00:38

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
01/15/2020 05:41 pm	Updated status to Closed	Jessica L.
01/15/2020 05:37 pm	Updated status to Submitted for Invoicing	Chu H.
01/15/2020 05:37 pm	Approved.	Chu H.
01/13/2020 10:31 am	Updated status to Pending Approval	Kevin H.
01/13/2020 10:31 am	Service Completed	Kevin H.
01/13/2020 12:31 am	Updated billable hours to: 01.00	Kevin H.
01/13/2020 10:30 am	Check-out 01/13/2020 10:29 am	Kevin H.
01/13/2020 10:30 am	Updated status to Service Completed	Kevin H.
01/13/2020 10:09 am	Customer Signature Posted	Kevin H.
01/13/2020 09:51 am	Arrived 01/13/2020 09:51 am	Kevin H.
01/13/2020 09:51 am	Check-in 01/13/2020 09:51 am	Kevin H.
01/13/2020 09:49 am	Updated status to Scheduled	Kevin H.
01/13/2020 09:49 am	Assigned: Kevin Hsueh	Kevin H.
01/13/2020 09:49 am	Created workorder.	Kevin H.

Filename
W37160