DSI WebApp

Customer/Point of Contact:

Royal Orchid Guam
Jiao Jiao Zhu (671-649-2000)

Scheduled Date/Time:

04/30/2019, 10:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

RORC.6007: Royal Orchid Guam - Service Contract 2019

Rates:

Royal Orchid Guam - Service Contract 2019 [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Date Signed:

04/30/2019

Troubleshoot front desk pc issues

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	front desk pc 2 unable to print to Xerox WorkCentre. Remove printer and reinstall printer successfully. perform test prints successfully.	Kevin Hsueh	04/30/2019 10:16 am	04/30/2019 10:51 am	00:35

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
04/30/2019 05:39 pm	Updated status to Closed	Jessica L.
04/30/2019 05:17 pm	Updated status to Submitted for Invoicing	Chu H.
04/30/2019 05:17 pm	Approved.	Chu H.
04/30/2019 10:54 am	Updated status to Pending Approval	Kevin H.
04/30/2019 10:54 am	Service Completed	Kevin H.
04/30/2019 02:54 am	Updated billable hours to: 01.00	Kevin H.
04/30/2019 10:52 am	Check-out 04/30/2019 10:51 am	Kevin H.
04/30/2019 10:52 am	Updated status to Service Completed	Kevin H.
04/30/2019 10:48 am	Customer Signature Posted	Kevin H.
04/30/2019 10:31 am	Arrived 04/30/2019 10:31 am	Kevin H.
04/30/2019 10:16 am	Check-in 04/30/2019 10:16 am	Kevin H.
04/30/2019 10:03 am	Updated status to Scheduled	Kevin H.
04/30/2019 10:03 am	Assigned: Kevin Hsueh	Kevin H.
04/30/2019 10:03 am	Created workorder.	Kevin H.

Filename
W36456