W36182   Invoiced

02/07/2019, 10:30 am   
Onsite
Service Contract
TTA0.6004: TTA, LLC - Service Contract 2019
TTA, LLC - Service Contract 2019 [TOTAL MONTHLY HOURS: 4]
0
1
Kevin Hsueh
Yes
Cristie Graniel
02/07/2019
027786

Work Requested

Troubleshoot Mitch's workstation
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Mitch's workstation is running slow and freezing. Run Lenovo Diagnostics and noted HDD test is reporting bad sectors. Suggested to Mitch that HDD needs to be proactively replaced before failure. Dsi to provide quote for new SSD Kevin Hsueh
02/07/2019 10:30 am 02/07/2019 11:03 am 00:33

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 15

Date/Time Comment Tech
02/07/2019 06:01 pm Updated status to Invoiced Jessica L.
02/07/2019 03:30 pm Updated status to Submitted for Invoicing Chu H.
02/07/2019 03:30 pm Approved. Chu H.
02/07/2019 11:05 am Updated status to Pending Approval Kevin H.
02/07/2019 11:05 am Service Completed Kevin H.
02/07/2019 11:05 am Quote for other items/solutions required. Kevin H.
02/07/2019 02:05 am Updated billable hours to: 01:00 Kevin H.
02/07/2019 11:04 am Check-out 02/07/2019 11:03 am Kevin H.
02/07/2019 11:04 am Updated status to Service Completed Kevin H.
02/07/2019 10:55 am Customer Signature Posted Kevin H.
02/07/2019 10:34 am Arrived 02/07/2019 10:30 am Kevin H.
02/07/2019 10:33 am Check-in 02/07/2019 10:30 am Kevin H.
02/07/2019 09:48 am Updated status to Scheduled Kevin H.
02/07/2019 09:48 am Assigned: Kevin Hsueh Kevin H.
02/07/2019 09:48 am Created workorder. Kevin H.

Attachments 1

Filename
W36182