DSI WebApp

Customer/Point of Contact:

Lana Leffingwell
Susan Hammer (1-671-688-5481)

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

DSIG.4045: Standard Service 2018

Rates:

Standard Service Rate [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Jason Soliva

Customer Signature:

Yes

Print Name:

Lana Leffingwell

Date Signed:

12/21/2018

Invoice Number:

027682

Clean desktop of viruses, computer reported slow, and advice hard drive storage space cleanup.

Work Requested by:

	Item	Serial Number	Notes
1	Lenovo ThinkCentre	1S10AL000GUSMJ01TKBE	Display Cables are provided

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Was able to clean up 600+GB of log file create on LSC - Lenovo Service Center. Initiate disk surface scan to run overnight.	Chu Hsieh	12/20/2018 04:27 pm	12/20/2018 05:05 pm	00:38
2	Clone old HDD to SSD. Setup old HDD as D:	Chu Hsieh	12/21/2018 02:00 pm	12/21/2018 03:00 pm	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
1	Partriot Burst 960GB SSD			1	350.00	350.00
TOTAL ($)						350.00

Date/Time	Comment	Tech
12/21/2018 05:08 pm	Updated status to Pending Customer Pick-up	Jessica L.
12/21/2018 03:33 pm	Customer Signature Posted	Jason S.
12/21/2018 03:24 pm	Updated status to Submitted for Invoicing	Chu H.
12/21/2018 03:24 pm	Approved.	Chu H.
12/21/2018 03:23 pm	Signature for Later: Customer picking up.	Chu H.
12/21/2018 03:23 pm	Updated status to Pending Approval	Chu H.
12/21/2018 03:23 pm	Service Completed	Chu H.
12/21/2018 06:22 am	Updated billable hours to: 02:00	Chu H.
12/21/2018 03:21 pm	Check-out 12/21/2018 03:00 pm	Chu H.
12/21/2018 03:21 pm	Updated status to Service Completed	Chu H.
12/21/2018 03:14 pm	Check-in 12/21/2018 02:00 pm	Chu H.
12/20/2018 05:00 pm	Check-out 12/20/2018 05:05 pm	Chu H.
12/20/2018 05:00 pm	Updated status to Scheduled	Chu H.
12/20/2018 04:27 pm	Check-in 12/20/2018 04:27 pm	Chu H.
12/20/2018 03:48 pm	Unassigned: Kevin Hsueh	Chu H.
12/20/2018 03:48 pm	Assigned: Chu Hsieh	Chu H.
12/19/2018 12:24 pm	Added customer equipment.	Jason S.
12/19/2018 12:24 pm	Updated status to Pending Schedule	Jason S.
12/19/2018 12:24 pm	Assigned: Kevin Hsueh	Jason S.
12/19/2018 12:24 pm	Created workorder.	Jason S.

Filename
Items Received Susan Hammer 12/19/2018 12:24 pm
W36052