DSI WebApp

W35978 Invoiced

Customer/Point of Contact:

Royal Orchid Guam
Jiao Jiao Zhu (671-649-2000)

Scheduled Date/Time:

11/28/2018, 01:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

RORC.6006: Royal Orchid Guam - Service Contract 2018

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Davina

Date Signed:

11/28/2018

Invoice Number:

027620

Work Requested

Install NET 3.5 on Ving Card PC

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Attempt to enable NET 3.5 feature on Vingcard PC (Windows 10) but error message occurs. Reboot Vingcard PC and attempt to enable NET 3.5. Same error message occurs. Per Microsoft KB, windows 10 installation media needed to resolve error message to enable NET 3.5. Dsi to download windows 10 media, create iso and bring to royal orchid to resolve NET 3.5 issue on a separate service	Kevin Hsueh	11/28/2018 01:11 pm	11/28/2018 01:53 pm	00:42

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/29/2018 05:28 pm	Updated status to Invoiced/Closed	Jessica L.
11/29/2018 04:59 pm	Updated status to Submitted for Invoicing	Chu H.
11/29/2018 04:59 pm	Approved.	Chu H.
11/28/2018 01:56 pm	Updated status to Pending Approval	Kevin H.
11/28/2018 01:56 pm	Service Completed	Kevin H.
11/28/2018 04:56 am	Updated billable hours to: 01:00	Kevin H.
11/28/2018 01:55 pm	Check-out 11/28/2018 01:53 pm	Kevin H.
11/28/2018 01:55 pm	Updated status to Service Completed	Kevin H.
11/28/2018 01:52 pm	Customer Signature Posted	Kevin H.
11/28/2018 01:24 pm	Arrived 11/28/2018 01:24 pm	Kevin H.
11/28/2018 01:11 pm	Check-in 11/28/2018 01:11 pm	Kevin H.
11/28/2018 12:19 pm	Updated status to Scheduled	Kevin H.
11/28/2018 12:19 pm	Assigned: Kevin Hsueh	Kevin H.
11/28/2018 12:19 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W35978