W35886   Invoiced

11/12/2018, 01:30 pm   
Inhouse
Service Contract
RORC.6006: Royal Orchid Guam - Service Contract 2018
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
4
Kevin Hsueh
No
027566

Work Requested

Reimage Hot Spot Server. Reinstall and Configure Hot Spot Software.
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Received Windows Server 2012 R2 DVD Media from Michael at Royal Orchid. Proceed to attempt to reset local admin password with server media successfully. Set new local admin password and create 1 new user account for staff login access (Standard User). Per Antamedia, new license and software needed to be installed. Received software from Antamedia and proceed to uninstall old version and install new software. Reconfigure network and hot spot settings successfully. Server to be delivered to Royal Orchid and new license requested while onsite (needs to be on Royal Orchid network). Kevin Hsueh
11/12/2018 01:30 pm 11/12/2018 05:30 pm 04:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 16

Date/Time Comment Tech
11/12/2018 04:13 pm Updated status to Invoiced/Closed Jessica L.
11/12/2018 03:35 pm Updated status to Submitted for Invoicing Chu H.
11/12/2018 03:35 pm Approved. Chu H.
11/12/2018 02:30 pm Signature for Later: Server to be delivered and setup at Royal Orchid Kevin H.
11/12/2018 02:30 pm Updated status to Pending Approval Kevin H.
11/12/2018 02:30 pm Service Completed Kevin H.
11/12/2018 05:29 am Updated billable hours to: 04:00 Kevin H.
11/12/2018 02:27 pm Check-out 11/12/2018 05:30 pm Kevin H.
11/12/2018 02:27 pm Updated status to Service Completed Kevin H.
11/12/2018 02:24 pm Check-in 11/12/2018 01:30 pm Kevin H.
11/12/2018 01:26 pm Modified workorder. Kevin H.
11/12/2018 01:26 pm Updated scheduled date/time from 11/12/2018 04:26 am to: 11/12/2018 01:30 pm Kevin H.
11/12/2018 01:26 pm Updated status to Scheduled Kevin H.
11/05/2018 04:55 pm Updated status to Pending Schedule Kevin H.
11/05/2018 04:55 pm Assigned: Kevin Hsueh Kevin H.
11/05/2018 04:55 pm Created workorder. Kevin H.

Attachments 1

Filename
W35886