W35877   Invoiced

11/02/2018, 09:00 am   
Onsite
Service Contract
RORC.6006: Royal Orchid Guam - Service Contract 2018
Service Contract [TOTAL ANNUAL HOURS: 2]
2
4
Kevin Hsueh
Yes
Jiao Jiao Zhu
11/02/2018
027519

Work Requested

Troubleshoot Hot Spot Server
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Unable to access hot spot server as password changed. Password was changed from originally documented password. Unable to reset password. Server needs to be reprepped. Royal Orchid to locate server software license. Proceed to work with ITE to configure internet connection on a spare router. Connect spare router to royal orchid APs and verified internet is back up. DSI to work with royal orchid on reprepping and reconfiguring server. Kevin Hsueh
11/02/2018 09:09 am 11/02/2018 12:28 pm 03:19

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 16

Date/Time Comment Tech
11/02/2018 02:52 pm Updated status to Invoiced/Closed Jessica L.
11/02/2018 02:27 pm Updated status to Submitted for Invoicing Chu H.
11/02/2018 02:27 pm Approved. Chu H.
11/02/2018 12:31 pm Updated status to Pending Approval Kevin H.
11/02/2018 12:31 pm Service Completed Kevin H.
11/02/2018 03:30 am Updated billable hours to: 04:00 Kevin H.
11/02/2018 12:30 pm Check-out 11/02/2018 12:28 pm Kevin H.
11/02/2018 12:30 pm Updated status to Service Completed Kevin H.
11/02/2018 12:25 pm Customer Signature Posted Kevin H.
11/02/2018 12:00 pm Modified workorder. Kevin H.
11/02/2018 12:00 pm Updated max hours to 4 Kevin H.
11/02/2018 09:12 am Arrived 11/02/2018 09:12 am Kevin H.
11/02/2018 09:09 am Check-in 11/02/2018 09:09 am Kevin H.
11/02/2018 09:03 am Updated status to Scheduled Kevin H.
11/02/2018 09:03 am Assigned: Kevin Hsueh Kevin H.
11/02/2018 09:03 am Created workorder. Kevin H.

Attachments 1

Filename
W35877