DSI WebApp

W35446 Invoiced

Customer/Point of Contact:

Island Cancer Center
Colin O'Connell (1-671-646-3855)

Scheduled Date/Time:

07/12/2018, 10:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

ICC0.6010: Island Cancer Center - Service Contract 2018

Rates:

Service Contract [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Colin

Date Signed:

07/12/2018

Invoice Number:

027152

Work Requested

Troubleshoot DNS Issues

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	ICC DC1 DNS server constantly stopping per errors on event log. Repair DNS server using microsoft KB. Test ping Aria server host name from ICC workstations successfully with no drops.	Kevin Hsueh	07/12/2018 10:41 am	07/12/2018 11:34 am	00:53

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
07/13/2018 11:08 am	Updated status to Invoiced/Closed	Jessica L.
07/12/2018 11:58 am	Updated status to Submitted for Invoicing	Chu H.
07/12/2018 11:58 am	Approved.	Chu H.
07/12/2018 11:38 am	Updated status to Pending Approval	Kevin H.
07/12/2018 11:38 am	Service Completed	Kevin H.
07/12/2018 11:35 am	Check-out 07/12/2018 11:34 am	Kevin H.
07/12/2018 11:35 am	Updated status to Service Completed	Kevin H.
07/12/2018 11:20 am	Customer Signature Posted	Kevin H.
07/12/2018 10:51 am	Arrived 07/12/2018 10:51 am	Kevin H.
07/12/2018 10:41 am	Check-in 07/12/2018 10:41 am	Kevin H.
07/12/2018 10:40 am	Updated status to Scheduled	Kevin H.
07/12/2018 10:40 am	Assigned: Kevin Hsueh	Kevin H.
07/12/2018 10:40 am	Created workorder.	Kevin H.

Attachments 1

Filename
W35446