DSI WebApp

W35132 Invoiced

Customer/Point of Contact:

Royal Orchid Guam
Jiao Jiao Zhu (671-649-2000)

Scheduled Date/Time:

04/16/2018, 09:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

RORC.6006: Royal Orchid Guam - Service Contract 2018

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

4

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Davina

Date Signed:

04/16/2018

Invoice Number:

027021

Work Requested

Setup workstations

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Deliver and add 2 workstations to ROHG domain. Issue with roommaster network client install on 2 workstations. Workstations are running windows 10 environment and may be causing a compatability issue. Contact roommaster support but was only able to leave voicemail. Sent a separate email to roommaster support to request assistance.	Kevin Hsueh	04/16/2018 09:24 am	04/16/2018 10:18 am	00:54

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 21

Date/Time	Comment	Tech
05/10/2018 09:53 am	Updated status to Invoiced/Closed	Jessica L.
05/09/2018 04:18 pm	Updated status to Submitted for Invoicing	Chu H.
05/09/2018 04:18 pm	Approved.	Chu H.
05/09/2018 04:13 pm	Updated status to Pending Approval	Kevin H.
04/16/2018 01:59 pm	Updated status to Service Completed	Kevin H.
04/16/2018 01:59 pm	Rates modified to Additional Hour (SERVICE CONTRACT) -$76.00	Kevin H.
04/16/2018 11:04 am	Updated status to Pending Update	Jessica L.
04/16/2018 11:04 am	need to change to additional hourly rate.	Jessica L.
04/16/2018 11:04 am	Rejected.	Jessica L.
04/16/2018 10:29 am	Updated status to Submitted for Invoicing	Chu H.
04/16/2018 10:29 am	Approved.	Chu H.
04/16/2018 10:23 am	Updated status to Pending Approval	Kevin H.
04/16/2018 10:22 am	Updated status to Pending Signature	Kevin H.
04/16/2018 10:22 am	Service Completed	Kevin H.
04/16/2018 10:21 am	Check-out 04/16/2018 10:18 am	Kevin H.
04/16/2018 10:21 am	Updated status to Service Completed	Kevin H.
04/16/2018 09:44 am	Arrived 04/16/2018 09:30 am	Kevin H.
04/16/2018 09:24 am	Check-in 04/16/2018 09:24 am	Kevin H.
04/16/2018 09:16 am	Updated status to Scheduled	Kevin H.
04/16/2018 09:16 am	Assigned: Kevin Hsueh	Kevin H.
04/16/2018 09:16 am	Created workorder.	Kevin H.

Attachments 1

Filename
W35132