W35066   Invoiced

03/29/2018, 12:00 pm   
Onsite
Service Contract
RORC.6006: Royal Orchid Guam - Service Contract 2018
Service Contract [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
No
026829

Work Requested

REMOTE SUPPORT: Troubleshoot Server
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Michael from Royal Orchid advised they lost access to room master, quickbooks, and server shared drives. worked with Michael to check server. Noted server was frozen. Walked Michael through the steps to reboot server. Michael tested access to room master, quickbooks and server shared drives after server reboot successfully with no issues. Kevin Hsueh
03/29/2018 12:00 pm 03/29/2018 01:00 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 11

Date/Time Comment Tech
03/30/2018 11:47 am Updated status to Invoiced/Closed Jessica L.
03/30/2018 11:15 am Updated status to Submitted for Invoicing Chu H.
03/30/2018 10:48 am Updated status to Pending Approval Kevin H.
03/29/2018 01:00 pm Arrived. Kevin H.
03/29/2018 04:20 pm Updated billable hours to: 1 Kevin H.
03/29/2018 03:20 pm Updated status to Service Completed Kevin H.
03/30/2018 12:00 pm Arrived. Kevin H.
03/29/2018 12:00 pm Check-in. Kevin H.
03/29/2018 03:17 pm Updated status to Scheduled Kevin H.
03/29/2018 03:17 pm Assigned: Kevin Hsueh Kevin H.
03/29/2018 03:17 pm Created workorder. Kevin H.

Attachments 1

Filename
W35066