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Customer/Point of Contact:
Royal Orchid Guam
Jiao Jiao Zhu (
671-649-2000
)
Scheduled Date/Time:
07/31/2025, 10:00 am
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4074: Standard Service Hour 2025
Rates:
Standard Service Hour Rate 2025 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Juliana
Date Signed:
07/31/2025
Invoice Number:
032952
Work Requested
Troubleshoot CloudCFO VPN and RDP access. Check Michael's workstation.
Work Requested by: Jiao Jiao Zhu
Enter Work Completed Tasks
Work Completed :
Troubleshoot Mitch workstation. Workstation running out of resources. Brought back 1 new mini PC to DSI to setup for Mitch. Work with CLOUDCFO to troubleshoot RDP issue. Workstation being RDP into was frozen. Reboot workstation and test RDP with CLOUDCFO successfully.
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