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W40841
Invoiced
Customer/Point of Contact:
Royal Orchid Guam
Jiao Jiao Zhu (
671-649-2000
)
Scheduled Date/Time:
12/05/2023, 11:10 am
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4066: Standard Service Hour 2023
Rates:
Standard Service Hour 2023 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Bryant Bagiac
Customer Signature:
Yes
Print Name:
Jiao Jiao
Date Signed:
12/05/2023
Invoice Number:
031733
Work Requested
Troubleshoot Enrique's computer
Work Requested by: Jiao Jiao Zhu
Enter Work Completed Tasks
Work Completed :
Enrique cannot log in due to his computer losing trust relationship to server. Remove and add Enrique's computer to domain to re-establish trust relationship with server. Per Jiao Jiao: Configured Front desk computers to only print black and white to printer. Printed test page to confirm it is black and white. Troubleshoot Courtney not being able to print. Reinstall printer drivers on Courtney's computer. Printed test page to verify Courtney can print.
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