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W40814
Invoiced
Customer/Point of Contact:
Royal Orchid Guam
Jiao Jiao Zhu (
671-649-2000
)
Scheduled Date/Time:
11/27/2023, 08:30 am
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4066: Standard Service Hour 2023
Rates:
Standard Service Hour 2023 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Jiao Jiao Zhu
Date Signed:
11/27/2023
Invoice Number:
031710
Work Requested
Troubleshoot Main Server. Main Server down.
Work Requested by: Jiao Jiao Zhu
Enter Work Completed Tasks
Work Completed :
Main Server down due to 2 failed drives. Previously advised Royal Orchid to purchase new drives when 1 drive failed early November. New drives will arrive by this week. Temporary used SonicWALL for DHCP and DNS. RO-APPSRV (Roommaster and Quickbooks) accessible for now.
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