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Customer/Point of Contact:
Ambyth Shipping & Trading, Inc.
Elizabeth Andon
Scheduled Date/Time:
08/18/2023, 02:00 pm
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
AMBY.6003: Ambyth - Service Contract (08/09/23 - 08/08/24)
Rates:
Ambyth - Service Contract (08/09/23 - 08/08/24) [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
031509
Work Requested
Troubleshoot Elizabeth Andon's Outlook access issues
Work Requested by: Elizabeth Andon
Enter Work Completed Tasks
Work Completed :
Elizabeth Andon reported she is unable to open Outlook. Check Outlook and confirmed error message stating she has reached the Outlook Max OST size limit of 50GB. Set Outlook to non cached mode. Create a new archive pst file. Advised Elizabeth that she will need to clean up her mailbox and archive needed old emails. Showed Elizabeth how to archive emails in Outlook.
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