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W40408
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Customer/Point of Contact:
Royal Orchid Guam
Justin Samonte (
1-671-649-2000
)
Scheduled Date/Time:
06/15/2023, 10:22 am
Service Type:
Onsite
Charge Type:
Urgent/Emergency
Charge Code:
DSIG.4068: Emergency Response 2023
Rates:
Emergency Response 2023 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Johnavin
Date Signed:
06/15/2023
Work Requested
Royal Orchid main server crashed
Work Requested by: Justin Samonte
Enter Work Completed Tasks
Work Completed :
Restore corrupted NTDL files, Log files, and corrupt directories. Reboot the server and boots successfully. active directory corruption repaired. Deliver and setup server at Royal Orchid. Confirmed Rommmaster, network drives accessible.
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