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Customer/Point of Contact:
Unitek Environmental
Anna Clark
Scheduled Date/Time:
11/07/2022, 09:00 am
Service Type:
Onsite
Charge Type:
Urgent/Emergency
Charge Code:
DSIG.4064: Emergency Response 2022
Rates:
Emergency Response 2022 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Linda Meno
Date Signed:
11/07/2022
Invoice Number:
030921
Work Requested
Troubleshoot network. Network down.
Work Requested by: Anna Clark
Enter Work Completed Tasks
Work Completed :
Half of the office had no network connection on physical network lines. Check server rack and noted cable interconnecting main switch to secondary switch was showing no activity on the network ports. Noted cable became dislodged. Resecure cable and confirmed ports show network activity. Confirmed all users can access network using physical network lines.
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