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Customer/Point of Contact:
Royal Orchid Guam
Jiao Jiao Zhu (
671-649-2000
)
Scheduled Date/Time:
07/29/2020, 01:30 pm
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
RORC.6008: Royal Orchid Guam - Service Contract 2020
Rates:
Royal Orchid Guam - Service Contract 2020 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
3
Reference/PO #:
Taken By:
Kylene Hsieh
Customer Signature:
Yes
Print Name:
Johnavin Villa
Date Signed:
07/29/2020
Work Requested
Troubleshoot various issues.
Work Requested by: Jiao Jiao Zhu
Enter Work Completed Tasks
Work Completed :
Troubleshoot Hot Spot server and noted all configurations are gone. Per Royal Orchid, server was shut off since March. noted software is no longer licensed. DSI to contact Antamedia (vendor) to update license and reconfigure hot spot server
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