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Customer/Point of Contact:
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (
671-472-2089
)
Scheduled Date/Time:
07/20/2020, 10:30 am
Service Type:
Remote
Charge Type:
Service Contract
Charge Code:
TTA0.6005: TTA, LLC - Service Contract 2020
Rates:
TTA, LLC - Service Contract 2020 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Chu Hsieh
Customer Signature:
No
Print Name:
Date Signed:
Work Requested
Unable to access Foscam wireless camera
Work Requested by: Vanessa Santos-Pinkney
Enter Work Completed Tasks
Work Completed :
Remote to TTA network. unable to ping 192.168.1.252. Had Vanessa check power to Foscam camera. UPS providing power to camera and wifi access point are powered off. Vanessa powered on UPS and able to access wifi camera. Had Vanessa remove power outlet of UPS from wall and UPS shuts down immediately. Vanessa will procure a new UPS.
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