W38533   Invoiced

06/11/2021, 11:42 am   
Onsite
Service Contract
JMCE.6010: JMC Equipment - Service Contract 2021
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Juls Manibusan
06/11/2021
029872

Work Requested

Troubleshoot 3CX
Work Requested by: Mark Peredo

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Gateway showing PRI is wait-signal status. JMC contacted GTA and was advised by GTA PRI is fine. DSI physically check PRI circuit and can confirm PRI circuit is off. Escalated with GTA to have a tech troubleshoot and resolve.
Work Completed Technician Check-in Check-out Actual Hrs
1 Gateway showing PRI is wait-signal status. JMC contacted GTA and was advised by GTA PRI is fine. DSI physically check PRI circuit and can confirm PRI circuit is off. Escalated with GTA to have a tech troubleshoot and resolve. Kevin Hsueh
06/11/2021 11:44 am 06/11/2021 12:12 pm 00:28

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
06/15/2021 11:31 am Updated status to Invoiced Jessica L.
06/14/2021 05:54 pm Updated status to Submitted for Invoicing Chu H.
06/14/2021 05:54 pm Approved. Chu H.
06/11/2021 12:14 pm Updated status to Pending Approval Kevin H.
06/11/2021 12:14 pm Service Completed Kevin H.
06/11/2021 12:13 pm Check-out 06/11/2021 12:12 pm Kevin H.
06/11/2021 12:13 pm Work Order Tasks Added Kevin H.
06/11/2021 12:13 pm Updated status to Service Completed Kevin H.
06/11/2021 12:03 pm Customer Signature Posted Kevin H.
06/11/2021 11:57 am Arrived 06/11/2021 11:57 am Kevin H.
06/11/2021 11:44 am Check-in 06/11/2021 11:44 am Kevin H.
06/11/2021 11:43 am Updated status to Scheduled Kevin H.
06/11/2021 11:43 am Assigned: Kevin Hsueh Kevin H.
06/11/2021 11:43 am Created workorder. Kevin H.

Attachments 1

Filename
W38533