DSI WebApp

W38273 Invoiced

Customer/Point of Contact:

Unitek Environmental
Conchita Iglopas (671-565-4801)

Scheduled Date/Time:

03/05/2021, 09:00 am

Service Type:

Remote

Charge Type:

Normal

Charge Code:

DSIG.4059: DSI Standard Service 2021

Rates:

Standard Service Rate 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

029634

Work Requested

Troubleshoot QuickBooks access per Conchita's request.

Work Requested by: Conchita Iglopas

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

QuickBooks Database Server Manager stopped. Users unable to access company database file. Port conflict causing service to stop. Manually reserve port being used by QuickBooks Database Server Manager. Restart services and confirmed with Conchita Unitek staff can access QuickBooks company database.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	QuickBooks Database Server Manager stopped. Users unable to access company database file. Port conflict causing service to stop. Manually reserve port being used by QuickBooks Database Server Manager. Restart services and confirmed with Conchita Unitek staff can access QuickBooks company database.	Kevin Hsueh	03/05/2021 09:00 am	03/05/2021 09:51 am	00:51

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
03/09/2021 03:39 pm	Updated status to Invoiced	Jessica L.
03/09/2021 12:19 pm	Updated status to Submitted for Invoicing	Chu H.
03/09/2021 12:19 pm	Approved.	Chu H.
03/05/2021 09:53 am	No Signature: Remote Support	Kevin H.
03/05/2021 09:53 am	Updated status to Pending Approval	Kevin H.
03/05/2021 09:53 am	Service Completed	Kevin H.
03/05/2021 09:52 am	Check-out 03/05/2021 09:51 am	Kevin H.
03/05/2021 09:52 am	Work Order Tasks Added	Kevin H.
03/05/2021 09:52 am	Updated status to Service Completed	Kevin H.
03/05/2021 09:51 am	Check-in 03/05/2021 09:00 am	Kevin H.
03/05/2021 09:51 am	Work requested modified- Troubleshoot QuickBooks access per Conchita's request.	Kevin H.
03/05/2021 08:59 am	Updated status to Scheduled	Kevin H.
03/05/2021 08:59 am	Assigned: Kevin Hsueh	Kevin H.
03/05/2021 08:59 am	Created workorder.	Kevin H.

Attachments 1

Filename
W38273

Work Orders