DSI WebApp

W37566 Invoiced

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

06/22/2020, 05:00 pm

Service Type:

Remote

Charge Type:

Normal

Charge Code:

BLAW.4005: Brooks Concepcion Law - Onsite Services 2020

Rates:

Standard Service 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

029077

Work Requested

Check Carbonite - disk full issue. Work on SonicWall JunkStore issue.

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Delete Carbonite temp HDD drive. Reinitiate backup queue. Need to continue to monitor. Work with SonicWall to repair JunkStore host file. Repaired and worked properly now.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Delete Carbonite temp HDD drive. Reinitiate backup queue. Need to continue to monitor. Work with SonicWall to repair JunkStore host file. Repaired and worked properly now.	Chu Hsieh	06/22/2020 05:00 pm	06/22/2020 06:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
06/22/2020 06:37 pm	Updated status to Invoiced	Jessica L.
06/22/2020 06:13 pm	Updated status to Submitted for Invoicing	Chu H.
06/22/2020 06:13 pm	Approved.	Chu H.
06/22/2020 06:12 pm	No Signature: remote support	Chu H.
06/22/2020 06:12 pm	Updated status to Pending Approval	Chu H.
06/22/2020 06:12 pm	Service Completed	Chu H.
06/22/2020 06:12 pm	Work Completed not Explained to Customer Reason:	Chu H.
06/22/2020 06:11 pm	Check-out 06/22/2020 06:10 pm	Chu H.
06/22/2020 06:11 pm	Work Order Tasks Added	Chu H.
06/22/2020 06:11 pm	Updated status to Service Completed	Chu H.
06/22/2020 06:10 pm	Check-in 06/22/2020 05:00 pm	Chu H.
06/22/2020 06:10 pm	Updated status to Scheduled	Chu H.
06/22/2020 06:10 pm	Assigned: Chu Hsieh	Chu H.
06/22/2020 06:10 pm	Created workorder.	Chu H.

Attachments 1

Filename
W37566

Work Orders