W36236   Invoiced

02/26/2019, 07:30 am   
Remote
Service Contract
RORC.6007: Royal Orchid Guam - Service Contract 2019
After Hour Service Charge (SERVICE CONTRACT) [TOTAL MONTHLY HOURS: 4]
0
1
Kevin Hsueh
No
027855

Work Requested

Troubleshoot Royal Orchid Server. Roommaster unable to run night audit.
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Noted Royal Orchid Server D: Drive is out of disk space causing Roommaster to not be able to run night audit. delete temp files and log files from D: Drive to free up 5 GB of space. Royal Orchid is procuring new server dedicated for Roommaster to ultimately resolve issue by having Roommaster run on a dedicated server. Kevin Hsueh
02/26/2019 07:30 am 02/26/2019 08:05 am 00:35

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
02/26/2019 04:48 pm Updated status to Invoiced Jessica L.
02/26/2019 02:32 pm Updated status to Submitted for Invoicing Chu H.
02/26/2019 02:32 pm Approved. Chu H.
02/26/2019 08:08 am No Signature: Remote Support Kevin H.
02/26/2019 08:08 am Updated status to Pending Approval Kevin H.
02/26/2019 08:08 am Service Completed Kevin H.
02/25/2019 11:07 pm Updated billable hours to: 01:00 Kevin H.
02/26/2019 08:06 am Check-out 02/26/2019 08:05 am Kevin H.
02/26/2019 08:06 am Updated status to Service Completed Kevin H.
02/26/2019 08:04 am Check-in 02/26/2019 07:30 am Kevin H.
02/26/2019 08:03 am Updated status to Scheduled Kevin H.
02/26/2019 08:03 am Assigned: Kevin Hsueh Kevin H.
02/26/2019 08:03 am Created workorder. Kevin H.

Attachments 1

Filename
W36236