DSI WebApp

W41789 Closed

Customer/Point of Contact:

Fargo Pacific, Inc.
Bong Guzman

Scheduled Date/Time:

03/12/2025, 03:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

FARG.6004: Fargo Pacific - Service Contract (05/05/24 - 05/04/25)

Rates:

Fargo Pacific - Service Contract (05/05/24 - 05/04/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Bong Guzman advised that Camp Blas Engineer (robin.l.cortez.civ@us.navy.mil) not receiving fargogu.com emails.

Work Requested by: Bong Guzman

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

No bounce back emails being received at Fargo for undeliverable emails to robin.l.cortez.civ@us.navy.mil. Run a report for outbound emails from 3/3/2025 to 3/12/2025 to robin.l.cortez.civ@us.navy.mil on Hosted Exchange and noted 56 emails sent during this time period. All 56 emails show delivered successfully. Advised Bong that the issue is not on Fargo's Hosted Exchange and provided the outbound email report showing all 56 emails being delivered successfully to Bong on a separate email.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	No bounce back emails being received at Fargo for undeliverable emails to robin.l.cortez.civ@us.navy.mil. Run a report for outbound emails from 3/3/2025 to 3/12/2025 to robin.l.cortez.civ@us.navy.mil on Hosted Exchange and noted 56 emails sent during this time period. All 56 emails show delivered successfully. Advised Bong that the issue is not on Fargo's Hosted Exchange and provided the outbound email report showing all 56 emails being delivered successfully to Bong on a separate email.	Kevin Hsueh	03/12/2025 03:00 pm	03/12/2025 03:27 pm	00:27

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
03/12/2025 05:24 pm	Updated status to Closed	Jessica L.
03/12/2025 05:13 pm	Updated status to Submitted for Invoicing	Chu H.
03/12/2025 05:13 pm	Approved.	Chu H.
03/12/2025 03:34 pm	No Signature: Remote Support	Kevin H.
03/12/2025 03:34 pm	Updated status to Pending Approval	Kevin H.
03/12/2025 03:34 pm	Service Completed	Kevin H.
03/12/2025 03:30 pm	Check-out 03/12/2025 03:27 pm	Kevin H.
03/12/2025 03:30 pm	Work Order Tasks Added	Kevin H.
03/12/2025 03:30 pm	Updated status to Service Completed	Kevin H.
03/12/2025 03:26 pm	Check-in 03/12/2025 03:00 pm	Kevin H.
03/12/2025 03:24 pm	Updated status to Scheduled	Kevin H.
03/12/2025 03:24 pm	Assigned: Kevin Hsueh	Kevin H.
03/12/2025 03:24 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W41789

Work Orders