DSI WebApp

W41609 Closed

Customer/Point of Contact:

Fargo Pacific, Inc.
Bong Guzman

Scheduled Date/Time:

12/06/2024, 08:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

FARG.6004: Fargo Pacific - Service Contract (05/05/24 - 05/04/25)

Rates:

Fargo Pacific - Service Contract (05/05/24 - 05/04/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Bong reported emails from mail.mil receiving delays.

Work Requested by: Bong Guzman

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

emails from mail.mil delayed by several hours to receive. Worked with email hosting support to resolve. added mail.mil domain to allowed senders list and to bypass all email filter checks. Bong confirmed that he is now receiving the emails in a timely manner.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	emails from mail.mil delayed by several hours to receive. Worked with email hosting support to resolve. added mail.mil domain to allowed senders list and to bypass all email filter checks. Bong confirmed that he is now receiving the emails in a timely manner.	Kevin Hsueh	12/06/2024 08:30 am	12/06/2024 09:05 am	00:35

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
12/06/2024 02:27 pm	Updated status to Closed	Jessica L.
12/06/2024 10:10 am	Updated status to Submitted for Invoicing	Chu H.
12/06/2024 10:10 am	Approved.	Chu H.
12/06/2024 09:09 am	No Signature: Remote Support	Kevin H.
12/06/2024 09:09 am	Updated status to Pending Approval	Kevin H.
12/06/2024 09:09 am	Service Completed	Kevin H.
12/06/2024 09:07 am	Check-out 12/06/2024 09:05 am	Kevin H.
12/06/2024 09:07 am	Work Order Tasks Added	Kevin H.
12/06/2024 09:07 am	Updated status to Service Completed	Kevin H.
12/06/2024 09:05 am	Check-in 12/06/2024 08:30 am	Kevin H.
12/06/2024 09:02 am	Updated status to Scheduled	Kevin H.
12/06/2024 09:02 am	Assigned: Kevin Hsueh	Kevin H.
12/06/2024 09:02 am	Created workorder.	Kevin H.

Attachments 1

Filename
W41609

Work Orders