DSI WebApp

W40241 Closed

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Chona Cabedo (1-671-475-8772)

Scheduled Date/Time:

04/04/2023, 09:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

TRMA.6013: TRMA - Service Contract (04/01/23 - 03/31/24)

Rates:

TRMA - Service Contract (04/01/23 - 03/31/24) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot Email Issue

Work Requested by: Chona Cabedo

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Chona reported Exchange emails not working. Login to TRMA server and noted MS Exchange services not started. Restart all MS Exchange services. Test send and receive emails with Chona successfully.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Chona reported Exchange emails not working. Login to TRMA server and noted MS Exchange services not started. Restart all MS Exchange services. Test send and receive emails with Chona successfully.	Kevin Hsueh	04/04/2023 09:30 am	04/04/2023 10:09 am	00:39

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
04/06/2023 08:52 am	Updated status to Closed	Jessica L.
04/05/2023 06:01 pm	Updated status to Submitted for Invoicing	Chu H.
04/05/2023 06:01 pm	Approved.	Chu H.
04/05/2023 05:57 pm	Updated status to Submitted for Invoicing	Chu H.
04/05/2023 05:57 pm	Approved.	Chu H.
04/05/2023 05:57 pm	Updated status to Submitted for Invoicing	Chu H.
04/05/2023 05:57 pm	Approved.	Chu H.
04/04/2023 10:12 am	No Signature: Remote Support	Kevin H.
04/04/2023 10:12 am	Updated status to Pending Approval	Kevin H.
04/04/2023 10:12 am	Service Completed	Kevin H.
04/04/2023 10:11 am	Check-out 04/04/2023 10:09 am	Kevin H.
04/04/2023 10:11 am	Work Order Tasks Added	Kevin H.
04/04/2023 10:11 am	Updated status to Service Completed	Kevin H.
04/04/2023 10:08 am	Check-in 04/04/2023 09:30 am	Kevin H.
04/04/2023 10:02 am	Updated status to Scheduled	Kevin H.
04/04/2023 10:02 am	Assigned: Kevin Hsueh	Kevin H.
04/04/2023 10:02 am	Created workorder.	Kevin H.

Attachments 1

Filename
W40241

Work Orders