DSI WebApp

W39701 Closed

Customer/Point of Contact:

JMC Equipment Rental
Dave Taitano

Scheduled Date/Time:

08/30/2022, 01:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

JMCE.6012: JMC Equipment - Service Contract (05/01/22 - 04/30/23)

Rates:

JMC Equipment - Service Contract (05/01/22 - 04/30/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Dave Taitano

Date Signed:

08/30/2022

Work Requested

Troubleshoot Daves workstation.

Work Requested by: Dave Taitano

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Daves Quickbooks unable to open. Error shows update is needed. Login using network admin account and update Quickbooks. Test login with Daves QuickBooks account after update with no issues.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Daves Quickbooks unable to open. Error shows update is needed. Login using network admin account and update Quickbooks. Test login with Daves QuickBooks account after update with no issues.	Kevin Hsueh	08/30/2022 01:25 pm	08/30/2022 01:59 pm	00:34

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/01/2022 04:45 pm	Updated status to Closed	Jessica L.
09/01/2022 09:02 am	Updated status to Submitted for Invoicing	Chu H.
09/01/2022 09:02 am	Approved.	Chu H.
08/30/2022 02:02 pm	Updated status to Pending Approval	Kevin H.
08/30/2022 02:02 pm	Service Completed	Kevin H.
08/30/2022 02:00 pm	Check-out 08/30/2022 01:59 pm	Kevin H.
08/30/2022 02:00 pm	Work Order Tasks Added	Kevin H.
08/30/2022 02:00 pm	Updated status to Service Completed	Kevin H.
08/30/2022 01:37 pm	Customer Signature Posted	Kevin H.
08/30/2022 01:26 pm	Arrived 08/30/2022 01:26 pm	Kevin H.
08/30/2022 01:26 pm	Check-in 08/30/2022 01:25 pm	Kevin H.
08/30/2022 01:01 pm	Updated status to Scheduled	Kevin H.
08/30/2022 01:01 pm	Assigned: Kevin Hsueh	Kevin H.
08/30/2022 01:01 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W39701

Work Orders