DSI WebApp

W38494 Closed

Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

05/24/2021, 01:30 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

RFVL.6005: Roberts Fowler & Visosky - Service Contract 2021

Rates:

Roberts Fowler & Visosky - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

5

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

configure SonicWall Hosted Email Security

Work Requested by: Sophia Sanchez

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Backup SonicWall ESA. Create SonicWall Hosted Email Security (HES) server. Configure DNS and Exchange Server to use new setup. Export from old ESA to HES the whitelist and blacklistings. Test email and flow is confirmed for inbound and outbounds.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Backup SonicWall ESA. Create SonicWall Hosted Email Security (HES) server. Configure DNS and Exchange Server to use new setup. Export from old ESA to HES the whitelist and blacklistings. Test email and flow is confirmed for inbound and outbounds.	Chu Hsieh	05/24/2021 01:30 pm	05/24/2021 05:35 pm	04:05

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
05/25/2021 11:45 am	Updated status to Closed	Jessica L.
05/24/2021 05:58 pm	Updated status to Submitted for Invoicing	Chu H.
05/24/2021 05:58 pm	Approved.	Chu H.
05/24/2021 05:57 pm	No Signature: remote	Chu H.
05/24/2021 05:57 pm	Updated status to Pending Approval	Chu H.
05/24/2021 05:57 pm	Service Completed	Chu H.
05/24/2021 05:56 pm	Check-out 05/24/2021 05:35 pm	Chu H.
05/24/2021 05:56 pm	Work Order Tasks Added	Chu H.
05/24/2021 05:56 pm	Updated status to Service Completed	Chu H.
05/24/2021 05:54 pm	Check-in 05/24/2021 01:30 pm	Chu H.
05/24/2021 05:53 pm	Updated status to Scheduled	Chu H.
05/24/2021 05:53 pm	Assigned: Chu Hsieh	Chu H.
05/24/2021 05:53 pm	Created workorder.	Chu H.

Attachments 1

Filename
W38494

Work Orders