W38482   Closed

05/18/2021, 01:30 pm   
Onsite
Service Contract
RFVL.6005: Roberts Fowler & Visosky - Service Contract 2021
Roberts Fowler & Visosky - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
Yes
Sophia Sanchez
05/18/2021

Work Requested

Troubleshoot Dave's workstation.
Work Requested by: Sophia Sanchez

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Dave advised outlook autocomplete takes too long to search. Issue is not a fault of autocomplete, autocomplete is populating results by alphabetical order. Dave advised that several contacts that come up are old and have not been emailed in years. advised Sophia best option is to clean up contact lists. Worst case and older version of office will need to be installed. Outlook 2016 fills autocomplete by alphabetical order and not most recently emailed.
Work Completed Technician Check-in Check-out Actual Hrs
1 Dave advised outlook autocomplete takes too long to search. Issue is not a fault of autocomplete, autocomplete is populating results by alphabetical order. Dave advised that several contacts that come up are old and have not been emailed in years. advised Sophia best option is to clean up contact lists. Worst case and older version of office will need to be installed. Outlook 2016 fills autocomplete by alphabetical order and not most recently emailed. Kevin Hsueh
05/18/2021 01:49 pm 05/18/2021 02:30 pm 00:41

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
05/19/2021 04:42 pm Updated status to Closed Jessica L.
05/19/2021 12:33 pm Updated status to Submitted for Invoicing Chu H.
05/19/2021 12:33 pm Approved. Chu H.
05/18/2021 02:33 pm Updated status to Pending Approval Kevin H.
05/18/2021 02:33 pm Service Completed Kevin H.
05/18/2021 02:32 pm Check-out 05/18/2021 02:30 pm Kevin H.
05/18/2021 02:32 pm Work Order Tasks Added Kevin H.
05/18/2021 02:32 pm Updated status to Service Completed Kevin H.
05/18/2021 02:20 pm Customer Signature Posted Kevin H.
05/18/2021 01:49 pm Arrived 05/18/2021 01:49 pm Kevin H.
05/18/2021 01:49 pm Check-in 05/18/2021 01:49 pm Kevin H.
05/18/2021 12:10 pm Updated status to Scheduled Kevin H.
05/18/2021 12:10 pm Assigned: Kevin Hsueh Kevin H.
05/18/2021 12:10 pm Created workorder. Kevin H.

Attachments 1

Filename
W38482