DSI WebApp

W38461 Closed

Customer/Point of Contact:

Morrico Equipment
Michelle Bordallo (1-671-649-1946)

Scheduled Date/Time:

05/12/2021, 02:00 pm

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

ME00.6010: Morrico Equipment - Service Contract 2020

Rates:

Morrico Equipment - Service Contract 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Jason Soliva

Customer Signature:

Yes

Print Name:

Michelle Bordallo

Date Signed:

05/12/2021

Work Requested

Contact Michelle for further information

Work Requested by: Michelle Bordallo

Items Dropped Off 1

	Item	Serial Number	Notes
1	Lenovo Laptop and AC Adapter

Work Completed 1

Summary of Tasks

Setup laptop for Vivian to access. Enable VPN access on Vivian's profile. Setup RDP connection to Vivian's workstation. Test login to VPN successful. Test RDP to Vivian's workstation successful.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Setup laptop for Vivian to access. Enable VPN access on Vivian's profile. Setup RDP connection to Vivian's workstation. Test login to VPN successful. Test RDP to Vivian's workstation successful.	Kevin Hsueh	05/12/2021 09:00 am	05/12/2021 10:00 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 21

Date/Time	Comment	Tech
05/12/2021 01:25 pm	Updated status to Closed	Jessica L.
05/12/2021 12:53 pm	Customer Signature Posted	Jason S.
05/12/2021 11:36 am	Updated status to Submitted for Invoicing	Chu H.
05/12/2021 11:36 am	Approved.	Chu H.
05/12/2021 10:02 am	Signature for Later: Customer will pick up	Kevin H.
05/12/2021 10:02 am	Updated status to Pending Approval	Kevin H.
05/12/2021 10:02 am	Service Completed	Kevin H.
05/12/2021 10:01 am	Check-out 05/12/2021 10:00 am	Kevin H.
05/12/2021 10:01 am	Work Order Tasks Added	Kevin H.
05/12/2021 10:01 am	Updated status to Service Completed	Kevin H.
05/12/2021 10:00 am	Check-in 05/12/2021 09:00 am	Kevin H.
05/11/2021 02:43 pm	Modified workorder.	Kevin H.
05/11/2021 02:43 pm	Updated scheduled date/time from 05/11/2021 01:59 pm to: 05/12/2021 02:00 pm	Kevin H.
05/11/2021 02:43 pm	Updated status to Scheduled	Kevin H.
05/11/2021 02:43 pm	Unassigned: DSI Tech	Kevin H.
05/11/2021 02:43 pm	Assigned: Kevin Hsueh	Kevin H.
05/11/2021 02:43 pm	Updated Estimated Service Time (hrs) to	Kevin H.
05/11/2021 02:02 pm	Added customer equipment.	Jason S.
05/11/2021 02:02 pm	Updated status to Pending Schedule	Jason S.
05/11/2021 02:02 pm	Assigned: DSI Tech	Jason S.
05/11/2021 02:02 pm	Created workorder.	Jason S.

Attachments 2

Filename
Items Received Angel French 05/11/2021 02:02 pm
W38461

Work Orders