DSI WebApp

W38328 Closed

Customer/Point of Contact:

Isa Dental
Linda Santos (1-671-646-7982)

Scheduled Date/Time:

03/25/2021, 10:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

IDC0.6011: Isa Dental - Service Contract 2021

Rates:

Isa Dental - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Linda Santos

Date Signed:

03/25/2021

Work Requested

Troubleshoot APPSRV

Work Requested by: Linda Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

APPSRV stuck on Lifestyle Controller screen. Reboot APPSRV and confirmed server boots up properly. Confirmed all workstations can access Dentrix and Carestream.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	APPSRV stuck on Lifestyle Controller screen. Reboot APPSRV and confirmed server boots up properly. Confirmed all workstations can access Dentrix and Carestream.	Kevin Hsueh	03/25/2021 10:00 am	03/25/2021 10:39 am	00:39

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
03/26/2021 11:33 am	Updated status to Closed	Jessica L.
03/26/2021 09:32 am	Updated status to Submitted for Invoicing	Chu H.
03/26/2021 09:32 am	Approved.	Chu H.
03/25/2021 10:41 am	Updated status to Pending Approval	Kevin H.
03/25/2021 10:41 am	Service Completed	Kevin H.
03/25/2021 10:40 am	Check-out 03/25/2021 10:39 am	Kevin H.
03/25/2021 10:40 am	Work Order Tasks Added	Kevin H.
03/25/2021 10:40 am	Updated status to Service Completed	Kevin H.
03/25/2021 10:39 am	Arrived 03/25/2021 10:00 am	Kevin H.
03/25/2021 10:35 am	Customer Signature Posted	Kevin H.
03/25/2021 10:32 am	Check-in 03/25/2021 10:00 am	Kevin H.
03/25/2021 10:00 am	Updated status to Scheduled	Kevin H.
03/25/2021 10:00 am	Assigned: Kevin Hsueh	Kevin H.
03/25/2021 10:00 am	Created workorder.	Kevin H.

Attachments 1

Filename
W38328

Work Orders